Support for iPhone and Android

Event Alarm Sync Support

Find setup steps, troubleshooting guidance, privacy information, and direct support for Event Alarm Sync.

Email support App Store Google Play iPhone setup Android setup Product information

Setup by platform

iPhone

iOS 26 or later

  1. Open Event Alarm Sync and select Settings.
  2. Tap Request Access and grant AlarmKit, Calendar, and Reminders access.
  3. Choose the calendars that may create alarms.
  4. Under Alarm Delivery, keep the default Always Sound mode for the iOS alarm screen, or choose Respect Silent Mode and allow Notifications, Alerts, and Sounds. Manual mode changes are blocked while any alarm or Snooze is due within 15 minutes.
  5. Return to the Events tab. Events, alarms, and widgets update automatically when calendar or setting changes are detected.
  6. Review Events and Alarms, then edit reminder offsets if needed.
  7. Optionally add Event Alarm Sync from the Home Screen or Lock Screen widget gallery.

Always Sound uses AlarmKit: iOS provides the alarm screen and Stop control. Respect Silent Mode uses standard notifications that Silent Mode, Focus, Scheduled Summary, and notification settings can mute or delay. They do not show a full-screen alarm; tap one to open Stop, Snooze, or Join in the app. Respect mode allows 48 total pending app notifications. If a later schedule exceeds that budget, the app may return to Always Sound and report it in Settings. Check Delivery Status if delivery cannot be verified. iOS controls sound and vibration behavior.

Android

Android 11 or later

  1. Open Event Alarm Sync and complete onboarding.
  2. Grant the calendar, notification, and exact-alarm access requested by the App.
  3. Review the battery-optimization and overlay reliability options presented by the App.
  4. Choose the calendars that may create alarms and configure reminder filters.
  5. Return to the main screen. Events, alarms, and the widget update automatically when calendar or setting changes are detected.
  6. Optionally add the Event Alarm Sync Home Screen widget.

Android alarm delivery also depends on device notification, exact-alarm, battery, and background-execution settings. Device manufacturers may expose these controls differently.

Troubleshooting

  • No events: verify calendar access, calendar selection, filters, and that the items fall within the upcoming import window.
  • No alarm: verify alarm access and confirm Event Alarms is enabled. Review the Alarms list for the expected schedule.
  • Changed calendar item: the App updates automatically when it detects calendar changes. Reopen the App to bring the latest state to the foreground; background timing is controlled by the operating system and may not be immediate.
  • Widget looks stale: open the App and confirm the App and widget show the same Event Alarms state. They resynchronize automatically while the App is active.
  • Need help: open Settings and use the available diagnostics or log-sharing action. Review the content before sending because event titles and times may appear in diagnostics.

Privacy

Read the Event Alarm Sync Privacy Policy. The App has no advertising or cross-app tracking and never uploads calendar or reminder content. Analytics-capable versions can send a small allowlisted set of anonymous usage and sanitized reliability data; Share Anonymous Analytics can be turned off at any time in Settings without affecting App features.

Contact

Customer support and feature requests: eventalarmsync@argo34.com.

When reporting a problem, include the App version and build, device model, operating-system version, permission state, and approximate alarm time. Do not send private calendar details unless they are necessary and you choose to share them.

For feature details, visit the Event Alarm Sync product page.